MichaelKepley
May 28, 2026
"Had an issue and reached out, and..."
Had an issue and reached out, and they seemed to get it sorted fast. I wasn’t totally sure what was going on at first, but everything looks okay now. Thanks, guys
hello_alice963
May 18, 2026
"Yeah, the box was totally fine, and the..."
Yeah, the box was totally fine, and the tires looked good when they got here... no issues at all.
"I checked a couple other places first..."
I checked a couple other places first, but neotires was the one that actually had my size in stock. The ordering part were simple, and I didn’t have to wait around forever for everything. Overall, I’m happy with how it went.
jonsmith6831
May 13, 2026
"Got the tires and everything went smoothly..."
Got the tires and everything went smoothly, honestly. No weird issues, no hassle, which is always nice, especially with car stuff because that can get annoying fast. They seem good so far, and yeah, I don’t really have any complaints.
RobertWidrick_41
May 09, 2026
"Discount looked better than it felt"
I used a promo code on my tire order and it did take off more than I expected, which was nice. But the way the deal was presented made me feel a little misled, like I was getting an even better discount than what actually showed up at checkout
Robert.boles
April 29, 2026
"Showed up late, but it did arrive"
The delivery did eventually get here, so I can’t complain too much, but it was later than expected and that was annoying. Overall it was decent, just not the most reliable experience
marianne-Wakefield
April 25, 2026
"Tires was the ones I ordered"
The size and model matched what I picked, so no real issue there. Got a right tires and everything looked fine...
nathan_Steiner80
April 09, 2026
"Just not fully sure about the brands"
I ordered from Neotires because the price was good, but when the tires showed up, I just wasn’t completely confident about the brand authenticity. The labels and some of the info looked a little different than what I was expecting, and when I reached out to customer service, the answers were just kind of basic. Maybe everything is totally fine, but I just didn’t feel 100% sure about it. Shipping was okay, but I probably wouldn’t order again unless they provide clearer proof or details about the brands.
"Made getting my tires installed easy"
Support was really quick to respond and helped me get the tires installed without any hassle. The whole process felt easy, really easy, and I appreciated how simple they made it
joseph_Brehm84
February 18, 2026
"Prices kept feeling less like a deal"
I checked out neotires because I was hoping to save a little money, but most of the tires I was looking at were either the same price or even higher than what I found on other sites.
Then once shipping and the extra fees got added in, it felt like the goalposts kept moving and the “deal” pretty much disappeared. Maybe it works out better for certain sizes, but for what I needed, the prices just weren’t competitive
Kristen_rosenberg01
February 18, 2026
"Support was slow"
The tires themselves were fine, but I don’t know why it took customer service so long to get back to me. I had to message twice just to get a simple update, which was kind of frustrating. Not the best experience, honestly
kathy.Salas
February 13, 2026
"Finding tires was fine, but checkout was ridiculous"
I found the tires I needed easily, so that part was okay. But the checkout process was a bit ridiculous and more confusing than it needed to be.
Joella.hartford
February 11, 2026
"Refund was kinda slow"
I ordered some tires and then realized I picked the wrong size, so I had to cancel. They did end up refunding me, which was cool, but it took a bit longer than I thought it would. I had to send a follow-up email to get things moving, which was kinda annoying. Not a huge deal, just wish the refund process was quicker and a little more clear, ya know?
Diane_smith00
February 10, 2026
"I ordered a full set of..."
I ordered a full set of tires from neotires.com a few weeks ago, and they’ve been better than I expected for the price. When they arrived, the tread looked clean and deep, the sidewalls didn’t have any scuffs or odd marks, and the tire shop had no issues mounting and balancing them.
I’ve put some miles on them in regular city driving and a couple of rainy days, and they feel steady with good grip. I also really appreciate that they’re not noisy on the highway, since that was the one thing I was worried about. Overall, they feel like a solid buy and I’m happy with them so far.
flora_Martinez75
February 05, 2026
"The tires ended up arriving in..."
The tires ended up arriving in good shape and were exactly what I ordered. That said, the tracking was frustrating because it showed they had been delivered, but they didn’t actually show up until two days later. Thankfully everything worked out in the end, but the delivery updates definitely could have been more accurate.
DesireeJohnson_28
February 03, 2026
"Good selection of tires, right?"
I found my tire size quickly, and there were a lot of options to choose from. That’s exactly what you want when shopping for tires, right?
AnnSandlin
February 02, 2026
"A bit frustrating at first, but it worked out"
Getting help with the warranty took longer than I expected, and I was annoyed for a while. But once things finally started moving, I felt a lot better. In the end, they did get it sorted, so I’m relieved, just not exactly blown away by the process.
mildred-Greer
January 31, 2026
"Slow replies and too many transfers"
My order turned out okay in the end, but getting any information was a hassle. I had to email twice just to get a basic update, and when I did hear back, the replies felt rushed and didn’t really answer much. I also got transferred around instead of someone just helping me directly, which was frustrating. There wasn’t any clear explanation about the delay either. Not the worst experience, but they definitely need to respond faster and communicate better.
Grace-glandon
January 31, 2026
"Support That Actually Helped"
I had a question before placing my order and wasn’t sure how helpful support would be, but they got back to me quickly. The guy I spoke with was polite, knew what he was talking about, and didn’t give me the runaround. I felt a lot better after that, so I went ahead and ordered, and everything went smoothly. It was a relief dealing with a company that actually helps.
lael_Heister02
January 20, 2026
"Used to be better, tires were just okay"
The order showed up fine and the tires looked new enough, but the manufacture date was older than I was hoping for. I feel like this kind of thing used to be better, especially for the price. They’re still usable, just not quite the fresh set I expected.